About your experience.
Your account and data
We store your name, email, hashed password, saved destinations, journey notes, membership records and submitted stories to run your account. Journey notes and membership records are private to your account and platform administrators. Your display name may appear with a published story. Verify your email before requesting membership or submitting content. You can change your account details and password in Account settings.
Membership and payment
The displayed amount and duration are saved with your request. The team verifies payment separately before activating access. Online payment collection is currently unavailable. A request alone does not unlock membership. There is no automatic renewal. A renewal extends your current active membership period.
Cancellations and account access
You can cancel a pending request before online checkout has been created. Contact the team about existing checkouts, payments and refund arrangements. Confirm the applicable refund policy with the team before paying. Full refunds confirmed by Razorpay remove access for the corresponding membership; partial refunds do not automatically shorten it. Revoking or suspending access does not itself refund a payment. Suspension does not pause membership dates.
Community contributions
Submit only material you own or have permission to share. Editors review submissions and may edit, publish or reject them. Review does not guarantee that travel details will remain current. Do not submit personal information about others, private addresses or restricted locations.
Travel information
Guides are for discovery and planning. Verify current access, opening times, transport and local conditions directly before travelling. Membership does not include bookings, transport, accommodation or emergency assistance.
Images, fonts and linked reels
Some images and fonts are served by external providers, which receive standard connection information when your browser loads them. Reels open on the creator’s original platform. Essential session cookies keep you signed in and protect forms.
Membership interest and invitations
We use a random session identifier to count visits to the membership page, locked Club stories, membership requests and checkout starts. Only a one-way hash of that identifier is stored. Club invitation links connect these aggregate events and a later membership request to the referring member’s random link record. The referring member sees counts only; they do not see visitor or member identity, chosen plans, payments or account activity. We do not add IP addresses, device fingerprints, search terms, itinerary notes or article text to this reporting. Raw events are automatically removed after 180 days.
Business cancellation and refund policy
The team has not yet published its business-specific refund policy. Contact the team and confirm the applicable terms before making a payment.
Contact the team →Help desk and updates
Help requests, messages and membership references are stored to answer your questions. Conversations are visible to the account owner and administrators. Internal admin notes are not shown to members. Membership decisions, story reviews and support replies appear in your private Updates page.
Your discovery preferences
If you choose to save travel interests, a travel mood, a month or available days, we use those choices to order destination suggestions in your account. Published hidden-gem stories from your saved places also appear there. You can clear your preferences at any time from Your personal discoveries. Suggestions use editorial guide information; they do not use live weather, transport availability or travel-time calculations.